OptimalMD Urgent Care via Telehealth offers 24/7/365 access to our nationwide network of Physicians through video chat on your computer or a phone call. Average wait time is 17 minutes to speak with a Physician, from anywhere, anytime, at home, or on the go!

Use Urgent Care via Telehealth for non-emergency conditions such as colds, flu, sinus infections, sore throats, allergies, pink eye, minor rashes, urinary tract infections, and other common issues that don't require an in-person exam.

Log in to your OptimalMD portal, request a visit, and connect with a Physician by video or phone. No appointment required.

Common conditions include cold and flu symptoms, sinus and respiratory infections, sore throat, urinary tract infections, seasonal allergies, pink eye, minor rashes and skin irritation, nausea, and prescription refills for non-controlled medications.

Studies consistently show that telehealth for common acute conditions is as effective as an in-office visit. Our board-certified Physicians follow the same evidence-based care standards you'd receive at a clinic, with the added convenience of care from home.

OptimalMD Primary Care via Telehealth allows you to have face-to-face visits with your Primary Care Physician through video chat on a computer or a phone call, whichever is more convenient for you. Establish your trusted patient-physician relationship without the need for a physical visit to the doctor's office, giving you the continuity and quality of care you deserve.

This is a great value for those that are often away from home, traveling for pleasure or work, or those with difficult schedules to accommodate!

Log in to your OptimalMD portal, select your Primary Care Physician, and schedule a visit. You'll meet by video or phone at the time that works for you.

Annual wellness visits, chronic condition management, medication management, referrals to specialists, lab ordering and review, and general health guidance.

Use Primary Care via Telehealth for annual checkups, ongoing management of chronic conditions, medication reviews, or any non-urgent health question you'd normally bring to a primary doctor.

Convenient scheduling, no travel or waiting rooms, and a consistent physician relationship you can maintain from anywhere in the country.

Yes, for non-controlled medications and where clinically appropriate. Your Physician will review your history and current condition before authorizing a refill.

Yes. Our Physicians via Telehealth can prescribe most oral contraceptives following a brief telehealth consultation.

OptimalMD Dermatology via Telehealth gives you on-demand access to board-certified dermatologists from the comfort of your home. No traveling. No long wait times. At your convenience.

Log in to your OptimalMD portal, upload photos of your skin concern, and submit a brief medical history. A board-certified dermatologist will review your case and respond with a diagnosis and treatment plan.

For rashes, acne, eczema, psoriasis, skin infections, suspicious moles, hair loss, and most non-emergency skin conditions.

Most cases receive a response within 24 to 48 hours.

Studies show telehealth dermatology diagnoses match in-person accuracy for the vast majority of common skin conditions, and treatment plans are just as effective.

OptimalMD Counseling via Telehealth gives you access to Master Degreed Counselors for short-term problem resolution, referral, and crisis intervention services.

For short-term life challenges: stress, grief, relationship issues, work concerns, or when you need someone to talk to about a specific problem.

Log in to your OptimalMD portal, request a counseling session, and connect with a Master Degreed Counselor by video or phone.

A Psychologist is a licensed mental health professional with a doctoral degree (Ph.D. or Psy.D.) trained to diagnose and treat emotional, behavioral, and mental health conditions through talk therapy.

For deeper mental health support: anxiety, depression, trauma, ongoing life challenges, or diagnosis and treatment of mental health conditions.

Sessions typically run 45 to 50 minutes.

Yes. Continuity of care is important, so we match you with a Psychologist and keep you together for your ongoing sessions.

No. Psychologists provide talk therapy and diagnosis. For medication, you'd see a Psychiatrist via Telehealth.

No. Your sessions are private and confidential. Nothing is recorded.

Optimal Prime members receive a set number of therapy sessions at no additional cost. Details are in your member portal.

A Psychiatrist is a medical doctor (M.D. or D.O.) specialized in mental health, able to diagnose mental health conditions and prescribe medication.

Antidepressants, anti-anxiety medications, mood stabilizers, sleep aids, and other non-controlled mental health medications.

Initial evaluations run 45 to 60 minutes. Follow-up sessions typically run 15 to 30 minutes.

No. Your sessions are private and confidential.

Controlled substances such as stimulants (Adderall, Ritalin), benzodiazepines (Xanax, Valium, Ativan), and other DEA-scheduled medications are not available via telehealth.

Acute crisis situations, severe psychiatric emergencies, active suicidal ideation, and complex conditions requiring in-person evaluation. In an emergency, call 911 or go to the nearest emergency room.

Urgent Care via Telehealth is available 24/7/365. Log in anytime and connect with a Physician.

You can request a visit from anywhere in the U.S. Our Physicians are licensed to serve members nationwide, so travel doesn't interrupt your care.

Yes. Cancel any scheduled visit through your OptimalMD portal at no cost.

Yes. Both are treatable through our Primary Care service via Telehealth, with prescriptions available when clinically appropriate.

Contact our Care Coordination team through the portal or call (855) 378-7700.

Members of all ages are welcome. Minors receive care with a parent or guardian present.

OptimalMD care via Telehealth is not intended for emergencies. In a medical emergency, call 911 or go to the nearest emergency room immediately.

Yes. Your Physician via Telehealth can order labs and review the results with you.